What We Collect and Why We Collect It
When you create an account, we collect the details you provide — name, email, contact number and your preferred payment method. If you top up via Touch 'n Go eWallet or GrabPay, the transaction reference is logged so we can reconcile your wallet and confirm the
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credit reached your account. When you use Boost, the same applies. We also collect device identifiers and IP address each time you log in from your phone or browser. This helps us detect unusual access attempts and keep your account secure. Session data — which pages
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you visited, how long you stayed, which game category you opened — is collected in aggregate to improve how the platform performs on mobile. We do not collect your eWallet PIN or full card number; payment authentication stays within the payment provider's own system. Retention periods
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follow the requirements of applicable law in the jurisdiction where you access our services. You have the right to request a copy of the data we hold, ask us to correct inaccurate details, or ask us to delete data where no legal obligation requires us to
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keep it. Access to these rights depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.